After 3 back and forth emails still the same canned reply to check our local and state laws
3rd email reply from them is exactly the same as the 1st 2 "Thank you for the additional information. We sincerely appreciate you taking the time to contact us. We are unable to ship ammunition there due to state and local laws. Please contact your local government directly for further information."
EXACTLY the reason for the original mail - THERE ARE NO LAWS LOCAL OR STATE SO MAYBE IT IS YOU THAT SHOULD BE CONTACTING THEM AS WE ALREADY HAVE!!!!!!!!!!!!
Thank you for the additional information. We sincerely appreciate you taking the time to contact us. We are unable to ship ammunition there due to state and local laws. Please contact your local government directly for further information.
Larry
-----Original Message-----
From: Bass Pro Customer Service <basspro@mailmw.custhelp.com>
To: larry_flewelling <larry_flewelling@compuserve.com>
Sent: Mon, Nov 27, 2017 12:53 pm
Subject: Ammunition shipping correction [Incident: 171126-001612]
Recently you requested personal assistance from our Customer Support Center. Below is a summary of your request and our response.
We will assume your issue has been resolved if we do not hear from you within 120 hours. Thank you for allowing us to be of service to you.
To access your question from our support site, click here
Subject
Ammunition shipping correction
Response By Email (Mycah) (11/27/2017 12:52 PM)
Larry,
Thank you for the additional information. We sincerely appreciate you taking the time to contact us. We are unable to ship ammunition there due to state and local laws. Please contact your local government directly for further information.
Thank you for allowing us to be of service to you.
Best regards,
Mycah
Bass Pro Shops
2500 E Kearney
Springfield, MO 65898
1-800-BASS-PRO
Customer By Email () (11/27/2017 11:13 AM)
it is on ALL of your ammo
Larry
Response By Email (Scheduling) (11/27/2017 10:54 AM)
Dear Larry,
Thank you for contacting Bass Pro Shops.
If you would please contact us again with the sku number of the ammo you are attempting to purchase, as well as the zip code you want it shipped to, we would be glad to check further. It is difficult to know exactly what is going on without specifics. We look forward to hearing from you again.
Best regards,
JoAnna
Bass Pro Shops
2500 E Kearney
Springfield, MO 65898
1-800-BASS-PRO
Customer By CSS Web () (11/26/2017 07:24 PM)
Your ammunition section says no shipping to St Paul City, MN. First correction, there is no St. Paul City. There is a St. Paul but neither St. Paul nor Minnesota has any ammo shipping or owning restrictions of any kind. Curious as to how that might happen and how it should be corrected?