Springfield Armory Customer service is the best!

Holsters, lights, or any kind of accessory

Springfield Armory Customer service is the best!

Postby PHATSPEED7x on Wed May 11, 2011 12:12 pm

I e-mailed them about a week ago about a left handed holster for my new XD40. Dawn e-mailed me back the next day, and said she would mail out a left handed paddle holster to me for free! Just needed to know my serial #, address, and a copy of the e-mail she sent me. I just received it this afternoon. Awesome job Springfield!
"Amateurs train until they get it right... Professionals train until they get it wrong"
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Re: Springfield Armory Customer service is the best!

Postby Pezhead on Wed May 11, 2011 12:13 pm

That's awesome.
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Re: Springfield Armory Customer service is the best!

Postby JustinPo on Wed May 11, 2011 1:04 pm

They do this if you bought the gun new, when my Fiancée (who is left handed) bought her XD used I told her to call and just see if they would send her a free holster, the agent she talked to said she wasn't supposed too but would check with her supervisor, after a minute on hold the agent said oh well I can't find him, give me your address and I'll get it in the mail.
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Re: Springfield Armory Customer service is the best!

Postby operator4 on Wed May 11, 2011 1:51 pm

They are the best!
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Re: Springfield Armory Customer service is the best!

Postby grousemaster on Fri Jul 15, 2011 11:33 am

PHATSPEED7x wrote:I e-mailed them about a week ago about a left handed holster for my new XD40. Dawn e-mailed me back the next day, and said she would mail out a left handed paddle holster to me for free! Just needed to know my serial #, address, and a copy of the e-mail she sent me. I just received it this afternoon. Awesome job Springfield!



They better have good service assuming they still block consumers from buying parts.
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Re: Springfield Armory Customer service is the best!

Postby Thunder71 on Fri Jul 15, 2011 12:02 pm

Now if they would get on the ball and make a left handed XDM holster already!
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