mmcnx2 wrote:While I'm glad the employees did what they did given they did not get hurt by the bad guy. However, Walmart really has no choice at this point. If they don't enforce their policy in this case they open themselves to not being able to enforce other policies in all future cases. Now they could change the policy and then retro active the action, but presidence is a tough issue in the corporate and legal word.
Walmart does have a choice, and they can choose to do the right thing. Legal can tell them what the potential consequences are, but that's all legal can do. Corporate can decide that doing the right thing is better for the company's long term best interest. It's easy. It just takes some moral backbone.
Walmart created the situation by having a policy where suspects are ushered into a back room and confronted. Walmart knew (or should have known) that they were creating a "cornered cat" scenario and are responsible for the consequences.
If I were an employee, I would refuse to take any action whatsoever to confront or hinder any shoplifter, including even noticing they were shoplifting, until this is made right.