Gun Stop Mtka- TERRIBLE CUSTOMER SERVICE!

[BuckKlier]

Well said! While I like to support small/local business, they have to earn my dollars. Either through service, price, shopping experience, convenience, etc. Also, almost all large retail corporations started as small businesses as well (Walmart, Best Buy, whatever). At what point do they get 'too big' to patronize? Is Fleet Farm, a family owned business of 30+ stores part of problem? I hope not, I love that place.[/quote]


I help run a organization that gives toys to childern in the hospitals over Christmas Holiday period, Not only does Mills Fleet Farm have the the best day in day out price on toys (even Cheaper than Targets sale prices) the owners have been VERY generous to my cause! They are fine people that have done well, and live in Minnesota and Wisconsin. Not like the owners of Home depot or Lowes!

[Jeff Bergquist]

Sorry if this was already said, but I'm not gonna read multiple pages to see if this has been addressed in this thread, but, I've had similar experiences in several specialty shops, not just gun stores. Many places, if they don't know you, and you're standing there looking, seldom or never making eye contact with the counter guy, no one is going to proactively come up and ask if you need help. Perhaps that's not great customer service, but I've found it to be common. In those situations you just need to be willing to speak up yourself. IMO those who got good service at Gunstop were the ones willing to say "Excuse me, could I take a look at ...".