Voluntary Product Modification
Dear Customer:
L-3 Communications EOTech, Inc. (L-3 EOTech) has confirmed a performance issue unique to a specific part in Holographic Weapon Sight (HWS) Model 553, also known as SU-231/PEQ, characterized by a potential intermittent shut-off or a potential shut-down of the sight while under recoil after several thousand rounds. While this condition has been very limited in number, L-3 EOTech prides itself on producing quality products that our customers have come to depend and rely. As such, L-3 EOTech is supplying a voluntary, modification notice to our entire customer base. Please visit our web site at
http://www.L-3com.com/eotech/ or contact our Warranty and Service Department, Doreen Flummerfelt, Manager, at (734) 572-2178 to obtain information on two (2) available options at no cost to our customers:
1. Return unit for modification
2. Request kit to self-modify
We sincerely apologize in advance for any inconvenience caused by this event. Thank you for your continued support.
Sincerely,
Paul Mangano
President, L-3 Communications EOTech, Inc.
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