Cabela's Rodgers Customer Service - Grade "F"

[cobb]

The Cabela's gun counter is as slow as it gets. 2 behind the counter BS'ing and another 3 giving directions to a single/lone customer.
I have give up more than once and just walked away from the gun counter at Owatonna Cabelas and then stopped in at the Mankato Scheels where I can actually get service.

[Lunchbox]

I've had mixed results at Rogers... When I first went in to buy my gun, it was relatively quick in the gun library room. After I filled out my 4473 things slowed down... To a crawl. After it was called in and came back delayed, dude behind the counter started talking to me like he expected me to just start going off took me a second to explain to him I was cool with it. But 5pm the next afternoon got a call from them with the proceed. Went in picked it up... In and out in under 20 minutes. Went back in and I spent more time looking for some other stuff I wanted them I did to gt my gun. All in all if I had to give em a letter grade on that transaction it would be a solid B.

[SparkyJeff]

I was delayed while purchasing a firearm at Cabela's too. The man told me that Cabela's gets more delays because they sell so many guns.

[Snakeman721]

Good points....delays in getting approved for gun purchases are NOT Cabela's fault. Also, if sales personal are standing around ignoring you, SPEAK UP! I've never had a problem with Cabela's....always friendly, usually fast efficient service. Of course, I try to avoid weekends near hunting opener since they tend to be very busy.