Hmac wrote:You always have an opportunity to provide feedback...all you have to do is write a letter. Furthermore, patient satisfaction surveys are mandated these days. One of the government's current initiatives is patient satisfaction. Patients are deluged with with questionnaires these days about how you felt about that visit or hospitalization. Those things are all looked at carefully by hospitals and clinics. Your concerns are heard, and reviewed. At our quality meeting every month, we review every single patient complaint and comment and any involved personnel are "spoken to", systems and procedures are reviewed. That applies whether you fill out a questionnaire and enter stuff into the "comments" section, or if you write a letter of dissatisfaction and send it to the hospital's adminstration. If there was something about your doctor visit that displeased you then I strongly encourage you to write a letter about it.
As to waiting to see the doctor, yes, it's a problem. There just aren't enough doctors, and the ones that do finish medical school aren't going into the primary care specialties...they're looking for jobs with a "controllable lifestyle", meaning no call, 8 hours a day, etc. There just aren't enough people going into medicine these days, but demand is higher than ever.
I don't think large corporations listen anymore...
The clinic I went to in the metro, they listen to no one, those surveys are a waste of a forest. I have brought complaints personally to the management, they go no where. I have a rather large scar on my leg from a doctor that should have known better. I know this because I went to the ER because it was getting alot worse, DR there had it controlled in 15 minutes. Where as the DR I was seeing had only made it worse over several months. I did file a complaint and it went no where. This is just one example, i do have a few more.
I am sorry, but I truly doubt you can convince me that these corporations listen, and judging from comments from family and friends who feel the same way, well, you have a uphill battle on bad ground, something like Pickett's charge.
I get that not all doctors are like that, we drive back to the cities because we choose to keep 3 doctors because they are just that good. Maybe there is a great place out here, totally willing to listen.
(i think you missed the point on the doctor wait time)