by TFLY on Thu Mar 28, 2013 11:53 am
Hello All,
I just joind this group. I have a question regarding SOTA Arms. I ordered a complete upper model A125 from them on February 1, 2013. It's now March 28, 2013, nearly 8 weeks. All I received was a confirmation of my order and a receipt for my payment. No parts, no communications, nothing. When I try to call them at their listed phone number, I get a voice mail telling me nobody is available and the mailbox is full so I can't leave a message. The number I've been trying is the one on SOTA's web site 612-562-4867. I've tried to get somebody on the phone without success for the last several weeks. The reason is I want them to replace the aluminum solid round hand grip with a quad rail hand grip. I also sent a letter to them requesting the hand grip change and asking them to call me on the phone or email me. Still nothing.
I noticed a few people on this site have recently received their complete uppers from them so I guess SOTA Arms is still in business. Does anyone have a secret phone number to actually get a live person on the phone? Any suggestions from anyone? Thanks.
TFLY March 28, 2013