Thunder. You're missing the point. The point wasnt the $21. It was the ATTITUDE invoked.
I've had similar experiences and I have had good experiences. Since the ownership change I have met one salesclerk who had a clue. He was a kid who was a trap shooter who actually knew his stuff and was very patiently explaining to a father that while the youth 870 express was a good deal, the used but very clean 1100 20 youth for fifty bucks more was going to be much more comfortable for his skinny daughter to shoot. He also told me that ALL the pricing on used guns was coming from a single source who only saw a picture and a one sentence description. He said it was so bad that he was embarrassed and uncomfortable at the counter when people who didn't know any better were buying guns.
Recently I saw a S&W model 59 at the Blaine store labeled as a 9mm Luger and priced at $979.00. It was not listed as a 9mm S&W when I asked the gut behind the counter about it he just said it came into the store labeled that way. He had no motivation to correct it