This will be an on-going experience with updates in the original post.
So heres the story. I picked up a new taurus 85ul from a local ffl that was on clerance new in box. I went to the range to test fire the gun before I carried it. after 40 rounds of federal fmj the trigger became more difficult to pull. Shot 41 fired but made an unusual click and the trigger failed to reset all the way. I packed the gun away and brought it home to see if I couldnt get it to reset so I could atleast get the 4 live rounds unloaded from the gun. I did but the trigger still fails to reset properly.
Not knowing much about revolver internals and the fact the gun is practically brand new I figure ill just leave it to taurus to fix it.
So the day after the failure I called taurus and was on hold for 20 mins before the operator told me it
had to be shipped in for repair and fedex would
be by the next day within a 6 hour period. I could not commit to that due to my work so she told me
to call back the day before I could be around to ship it out.
Fast forward to today 3/1/11. I found the time to get the gun shipped so I call taurus. After 13 mins on hold the call was cut off. Im not sure if I lost reception on my cell or if it was on their end. So I
call back and begin the wait again. 15 minutes later I'm connected and the operator is very helpful and didnt seem to have an attitude I recived during my first call. After about 5 mins he emails me shipping info and taurus would be covering costs of shipping.
so thats where im at right now. Fedex will be here tomorrow to pick up the box then its the waiting game.
**3/5/12 gun was shipped out and recived by taurus 3/6/12. Taurus sent an email saying to expect a 4 week wait.
**3/16/12- after 11 days I have recived my firearm back with a replaced trigger spring. Overall id say in fairly happy with the speedy repair and return rate. Hopefully it all holds together or i will be updating this again.