Went there with a cousin and his father and father in law this past friday. Going to grade the customer service a D. The guy didn't even try to help us at all.
So I had a bills shooting experience pass I had for two of us. This would include eyes, ear, target, and a free rental. I presented the guy the pass and said I had the pass for two. I get ear protection for us. He then just starts to ring us up for the ear protection. Totally skipping to ask us about rental or target. I'm like , umm the range pass I gave you includes eye, ear and rental. He is like ok, then says rentals are over here.
So right now I'm like ok, this guy could just have overlooked it. I ask to look at the m&p shield. Then ask him if he has anything else similarly sized. Something 'smaller'. He then proceeds to hand me the m&p 9 which is larger. I'm like thinking to myself, wtf. By now I figure this guy ain't gonna help me, it was not even busy, we were the only customers in line, and there was only one guy in the shooting range at the time... so I just take the shield and skip asking for the target I'm supposed to get too.
The range itself is decent to nice as it was clean and new, however the service was a failure.