by David on Sun Jun 14, 2009 12:10 am
I was just on my way here to say what Dean said, but he not only beat me to it but said it better than I would have.
I should say that the last time I shipped a rifle back to its manufacturer, I went to the UPS terminal in Minneapolis, and I was expecting a hassle (based on the last time I shipped a handgun). The guy behind the counter said I needed to unpack the whole thing so that he could write down the serial number. Now, I had packed this thing like no one's business, and I wasn't too happy, but he was very nice about it, apologized profusely, and helped me re-do the whole thing. By the end I was feeling like a jerk even for looking at him sideways to start with. I realized that me getting pissy with someone probably would make the situation worse, not better.
Now, the time I shipped that handgun was interesting. They would only ship next day air, not 2-day or 3-day or ground. I asked why and was told that there was less chance for the gun to go missing that way. The fact that I had to pay extra to keep their employees from stealing my package really irked me...